Terms of Service

1. Acceptance of Terms

By accessing and using the Pet Food Store website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service may be updated from time to time. We will notify you of any material changes by posting the new Terms of Service on this page and updating the "Last Updated" date.

2. Products and Services

2.1 Product Information

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

2.2 Pet Food Safety

All our pet food products meet or exceed industry safety standards. We recommend consulting with your veterinarian before making significant changes to your pet's diet.

2.3 Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

3. Orders and Payment

3.1 Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.

3.2 Pricing

All prices are listed in Bangladeshi Taka (৳) and are subject to change without notice. The price charged will be the price in effect at the time the order is placed.

3.3 Payment

Payment must be made at the time of purchase. We accept major credit cards, debit cards, and PayPal. All payments are processed securely through encrypted connections.

4. Shipping and Delivery

We offer various shipping options with different delivery timeframes. Shipping costs and estimated delivery times will be provided at checkout.

Risk of loss and title for products purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

For perishable items, we use appropriate packaging and expedited shipping to ensure product quality upon arrival.

5. Returns and Refunds

We want you and your pet to be completely satisfied with your purchase. If you're not satisfied, you may return unused products in their original packaging within 30 days of delivery.

Perishable items cannot be returned unless they arrive damaged or defective. In such cases, please contact us within 48 hours of delivery.

Refunds will be processed to the original payment method within 5-10 business days after we receive the returned items.

6. User Accounts

To place orders, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss resulting from unauthorized account access.

7. Limitation of Liability

To the fullest extent permitted by law, Pet Food Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our products or services.

Our total liability for any claim arising out of or relating to these terms shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services.

9. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us: